OrgFarm Store - Shipping Information

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Shipping Policy

OrgFarm provides free shipping for all types of orders.
All orders will be delivered by the selected delivery time slot by the customer, during order placement

Shipment processing time

All standard orders are processed and delivered within 12 to 24 hours and express orders are processed and delivered within 3 to 4 hours, based on availability. OrgFarm provides free delivery* for both express and standard deliveries.

*Subject to changes

Shipment confirmation and order tracking

Individual order status can be tracked in the My Account/My Orders section.

Damages

OrgFarm ensures refund or replacement for products that are damaged or lost during transit. If you find the received products to be damaged, please contact our customer support to file a claim within the timeframe mentioned in refund/replacement. Please save all packaging material and damaged goods before filing a claim.

Return & Replacement Policy

OrgFarm provides a straightforward return and replacement policy to customers which entitles you to return products if you are not satisfied with the quality, freshness, or physical condition of the products. All products are fully eligible for refund/ replacement within the below-mentioned timeframe, except for the products that are provided as complementary or free.

Perishable products - 48 hours from the time of delivery

Other products - 2 days from the date of delivery

Order

OrgFarm processes your order for organic vegetables and fruits.

Harvest

Harvesting is done based on the number of orders received.

Process

Cleaning and Sorting done by OrgFarm with high hygienic standards.

Delivered

Organic vegetables and fruits reach your kitchen within 18-24 hours after harvesting.

“We understand that organic food isn’t just about better flavour and nutrition. It’s about contributing to a food cycle that cares for people and the environment. We aim at generating a healthy value chain from farmer to consumer by crafting an ecological and secure food system.
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NPOP - Certified
ORG/SC/2015/001998

Toll Free 1800 1200 907

Whatsapp70922 11100