- OrgFarm provides free shipping for all types of orders.
- All orders will be delivered by the selected delivery time slot by the customer, during order placement
Shipment processing time
All standard orders are processed and delivered within 12 to 24 hours and express orders are processed and delivered within 3 to 4 hours, based on availability. OrgFarm provides free delivery* for both express and standard deliveries.
*Subject to changes
Shipment confirmation and order tracking
Individual order status can be tracked in the My Account/My Orders section.
OrgFarm ensures refund or replacement for products that are damaged or lost during transit. If you find the received products to be damaged, please contact our customer support to file a claim within the timeframe mentioned in refund/replacement. Please save all packaging material and damaged goods before filing a claim.
Return & Replacement Policy
OrgFarm provides a straightforward return and replacement policy to customers which entitles you to return products if you are not satisfied with the quality, freshness, or physical condition of the products. All products are fully eligible for refund/ replacement within the below-mentioned timeframe, except for the products that are provided as complementary or free.
Perishable products - 48 hours from the time of delivery
Other products - 2 days from the date of delivery