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Help Center

Order & Payments

  • Can I add or remove items from my existing order? Is there a time limit?

    Yes, you can make changes to your order till 10 PM, on the day of your order placement. To do so, please contact our Customer Support team at 1800 1200 907 or +91 70922 11100. In case you exceed the order modification time limit, you may place a new order.

  • Do you have any mobile phone app?

    Yes. We do have mobile applications for both iOS and Android.

  • Is there a minimum order amount?

    Yes. The minimum order value is Rs. 100, as of now.

  • Is there a limitation in the order quantity?

    No, there is no maximum limit for the order quantity. You can order as much as you want.

  • Should I register or create an account with OrgFarm to make purchases?

    Yes. Creating an account with us is mandatory as it helps us serve you better and keep track of your order and delivery status.

  • Can we come and purchase the products in person?

    We have been receiving our customer requests and suggestions in this aspect. We will make an announcement once we have an update on this.

  • What are the available modes of payment?

    To maintain social distancing, we do not bring POS machines during delivery. Instead, we encourage you to make online payments while placing the order. Razorpay is our payment partner and they accept payments via credit card, debit card, internet banking, and UPI. We also have cash on delivery option for payment.

  • Is there a wallet system?

    Yes. We have a wallet system to help you purchase without any hassle.

  • Is there any minimum quantity that I need to purchase?

    No, there is no minimum quantity limit for ordering. We will deliver even a single item of your choice.

  • Can I transfer the wallet balance to my bank account?

    No. Your wallet balance can only be used to pay for orders and not to be transferred to a bank account.

  • Can I add money to my orgfarm wallet from my bank account?

    No. You cannot add money to your wallet directly from your bank account.